Exchange 2010 – How to create a mailbox-enabled user account

When creating user mailboxes using Exchange 2010 you have two options, adding a mailbox to an existing Active Directory user account or creating both the Active Directory user account and mailbox together.

The following process details how to create a new Active Directory user account with mailbox, otherwise know as a ‘mailbox-enabled user account’.

Creating Domain User Accounts with Mailboxes

  1. In the Exchange Management Console, expand the ‘Recipient Configuration’ node, and then select the ‘Mailbox’ node
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  3. From the ‘Actions’ pane, select ‘New Mailbox’
  4. Ensure ‘User Mailbox’ is selected then press ‘Next’
  5. Ensure ‘New User’ is selected then press ‘Next’
  6. Enter in the required information for the new user account and mailbox. You also have the option of specifying the Active Directory organisational unit.
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  8. Click ‘Next’
  9. Ensure the ‘Alias’ is correct (this will become the first part of the email address) then click ‘Next’
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  11. If an archive is required, select ‘Create a local archive’ otherwise click ‘Next’
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  13. Click ‘New’ to create the new user account and mailbox
  14. When finished, click ‘Finish’ to close the wizard.