Process maps are a valuable tool in the workplace – they allows you to communicate, document and investigate a business process. But making a process map that works can be difficult. Below I’m going to share some tips for how I create process maps. 1. Define the beginning and end […]
Swim lane diagrams are a visual way of documenting business processes. They’re particularly good at distinguishing tasks between people – using either horizontal or vertical grids. However, there are limitations to consider before diving into the deep end of a swim lane. 1. Unable to share tasks Swim lane diagrams […]