​Learn how to create a 'Offer remote assistance' shortcut in Windows 7 using msra.exe command line tool with this simple step-by-step guide.

Learn about the different types of groups in Windows Server 2008, including domain local, domain global, and universal groups, and discover their uses for managing access to network resources.

While working in IT, the author discusses the benefits of standardization in technology, including standardized equipment, networking, software environments, logon scripts, printers, and network drives.

Learn about the importance of backing up data and how to use Windows Server 2008's backup utility for safe storage.

Learn about internet accessibility and how to make websites usable for all users including the blind, partially sighted, color blind, and keyboard only users