Do not delete Active Directory user accounts !

I’m always surprised to hear of Active Directory user accounts being deleted as part of normal account management. I was taught to never delete user accounts and every Active Directory environment I’ve managed has been the same. Instead an account is set to “disabled”, removed from any email distribution lists […]

WordPress Gutenberg – what happens when developers go wild

Since early 2017 WordPress developers have been working on a new content editor for WordPress – code name  “Gutenberg”. The intent is to replace the current content editor, TinyMCE, but for the meanwhile Gutenberg is a plugin in it’s beta development phase. Gutenberg is attempting to completely reinvent how editors interact with content […]

How to write changelog and why it matters

If you thought changelogs were to document what has changed – you’re wrong. That may be what you do in a changelog, but what’s often not seen is how they act as bridge between the software developer and users.  It’s a shame because this is incredibly powerful – with this you […]

How I run a 10k hits a day WordPress website for $5 a month

For years I ran itsupportguides.com on a “business plan” cPanel host – it cost $25 dollars a month and while it ran OK most the the time, it was a shared service – which suffered performance issues or even outages when someone else on the server did something out of […]

10 things everyone must know about email

1. Email is insecure. Even secure email programs only encrypt messages as they travel between the sender’s computer and the sender’s email server. Email transmitted from the sender’s email server to the recipient over the Internet passes unencrypted through any number of server, this happens regardless of any security configured […]

The problem with ads – why ad blockers prevail

As a publisher that relies on ad revenue it seems strange to admit that I’m no stranger to ad blockers. I’m not alone either – using ad blocking software to block advertisements on websites is increasing dramatically. I try to limit using an ad blocker, but find it necessary when working […]

How to decrud a fresh install of Windows 10

Crud Noun A substance which is considered unpleasant or disgusting, typically because of its dirtiness. Windows 10 has a unique ability to provide an over the top experience for a fresh install. In previous versions of Windows only a small number of changes were required to make the user experience […]

Windows 10 gets pushy with Edge

Microsoft are a long time players in the browser wars with the Internet Explorer browser – but it has a problem, a branding problem – no matter how much they improve Internet Explorer it will always be remembered for it’s poor performance and inability to stick to web standards – […]

Why the Active Directory Users and Computers tool sucks

As an IT support worker it’s hard to go a day without using Active Directory Users and Computers (ADUC). And yet even as a key tool to managing an Active Directory environment it has massive usability issues. “Advanced Features” option In the ‘view’ menu you’ll find a “Advanced Features” option […]