Process maps are a valuable tool in the workplace – they allows you to communicate, document and investigate a business process. But making a process map that works can be difficult. Below I’m going to share some tips for how I create process maps. 1. Define the beginning and end […]

Password expiration is a common practice in enterprise environments – requiring users to regularly change their passwords. This practice was sold as a security measure – however changing a password which is not compromised does not add any security – if anything it encourages to write down their for ever […]

Earlier this year CloudFlare announced a new free public DNS service – 1.1.1.1 DNS is at the heart of the internet – it’s the phone book of the internet, making the connection between the names we use to access websites and the IP addresses servers use. Normally people would use […]

Swim lane diagrams are a visual way of documenting business processes. They’re particularly good at distinguishing tasks between people – using either horizontal or vertical grids. However, there are limitations to consider before diving into the deep end of a swim lane. 1. Unable to share tasks Swim lane diagrams […]