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Process map

4 things to do before writing a process map

Having clearly documented processes helps build stronger communication and understanding in your organisation. Process maps are a great way to document the processes – but before you start there’s a…

5 ways swim lane workflow diagrams fail

Swim lane diagrams are a visual way of documenting business processes. They're particularly good at distinguishing tasks between people - using either horizontal or vertical grids. However, there are limitations…