Reset iPhone Without PIN Number

If you receive an iPhone which has an unknown PIN number you will need to wipe and reset it.

The process below details how to wipe it to factory defaults.

    1. Install iTunes on a desktop computer from the Apple website
    2. Using the iPhone USB cable, plug the iPhone into the computer
    3. Hold down the ‘home’ button and the ‘sleep’ button at the same time for about 20-30 seconds
    4. Release the buttons when you see an iTunes icon and USB cable on the iPhone screen
    5. On the desktop computer iTunes will prompt that you have booted into ‘recovery mode’ Click ‘OK’ to continue.
    6. Click on the ‘Restore iPhone’ button
    7. A message will open, click ‘Restore and Update’ to start the restoration process.
    8. This restoration will take 10 minutes. DO NOT UNPLUG OR TURN OFF THE IPHONE UNTIL COMPLETED.
    9. The iPhone will beep once when completed. On the screen you will see it is ready to use.

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9 comments on “Reset iPhone Without PIN Number

  1. Thank you for this post. You saved my life. I plan to sell my iPhone 6, and I feared it was going to become a doorstop. Thank you so much for the excellent explanation.

  2. Help! Upgraded phone to new operating system and first it no linger recognized my password, then, after change, it no longer recognizes the PIN. Phone is locked. help

  3. I have new iphone 5 and now need to restore old 4 for daughter, she has created itunes account for herself, but when she opens itunes on her laptop my account comes up (home wireless network), if restore 4 on her laptop will it affect my itunes on my laptop?

  4. gents

    i got i problem with my iphone serial number 83835UF2Y7K i just tried to up date at the end it blocked requesting iphone sim card code the card came with telephone. but i don’t have such card, so can you provide me a precedure to fix it? in my country we don’t have apple representation. please i am wating for your replay

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