​Mermaid is a powerful tool for creating and maintaining business process diagrams, providing valuable insights and improving efficiency

4 essential pre-writing steps for creating an effective process map, including defining objectives, scoping the process, brainstorming activities, and determining event sequencing.

6 expert tips on creating a successful process map that covers the entire organization's involvement, communicates the process effectively, and provides insights for improvement.

​Swim lane diagrams are a popular tool for documenting business processes, but they have limitations in sharing tasks, decision-making, complicated processes, lack of detail, and suitability for large processes.