[SOLVED] iPhone empty in Windows USB mode

Here’s a tip for iPhone users. If you’ve connected your iPhone to your Windows computer and can see the phone under ‘Computer’ but the folder is empty – don’t despair!


What you’re experiencing is actually a security feature – it’s stopping your data from being accessed because your screen is locked.

To get to the data you need to:

  1. disconnect the USB connection,
  2. unlock the iPhone,
  3. and then reconnect to USB.

Was this article helpful?

Related Articles